As a Family run business, we understand making that first call after someone has passed away is
often the hardest thing to do.
We answer calls personally no matter the hour, and once you have arranged for us to collect and move your loved one to our chapels of rest we can begin making funeral arrangements according to your wishes. Your dedicated funeral director is always available to deal with any questions or queries you might have. Your first steps will be based on the circumstances of your loss.
When a loved one passes away in their own home the doctor who last visited your loved one will need to be contacted. The doctor may or may not visit to confirm death but they will advise you if it is appropriate to contact a funeral director. When the doctor has given their permission we can arrange to move your loved one to our own chapels of rest.
When someone passes away in hospital, you may contact us so that we can talk through your wishes and start any necessary funeral arrangements. The hospital and their bereavement staff should advise you on the documentation and registration process aswell as advising you on when to contact a Funeral Director, once this has taken place we can arrange to receive your loved one into our care.
When someone passes away and is a resident in a care or residential home it can often be stressful and confusing due to your loved one not being in your care. We aim to have brought your loved one into our care within 2 hours of your first call to us and will rest in our chapel’s of rest. We can then advise on all documentation and the registration process.
When someone passes away suddenly or unexpectedly the death may be reported to HM Coroner. There will be no certificate of cause of death. Additionally there may be an inquest. The Coroner or the Coroner’s officers (who act on their behalf) will be able to advise you of all the procedures and will also inform you when you can go to the registrars.
When a loved one dies abroad it adds even more stress and confusion to an already difficult and distressing time. The below guide is our attempt to provide some much needed clarification to help you through the process.
We are experienced in this process and we are on hand to help you personally at a moments notice.
The loss of a child or young person is undoubtably the hardest loss a parent or guardian can experience during their life. We understand that we do not understand the immense sorrow you are feeling, however we do promise to use all our experience and expertise to guide you through the process of arranging a service for your loved one.
If your loved one has passed away in one of the following areas: Taunton, Wellington, Bridgwater, Yeovil , Chard, Minehead or any surrounding villages. you must contact the registrar on 01823 282251.
Due to Covid regulations there is now no face to face meeting with the registrar, the registration process is conducted over the phone. Once you make the initial phone call to inform the registrar of your loved ones passing they will arrange a time convenient for you to provide certain information.
The following questions will be asked during your appointment with the registrar:
- Your loved one’s full name
- The date and time of your loved ones passing
- Marital status of your loved one
- Date and place of birth of your loved one
- Occupation of your loved one
- The name and address of your loved one’s GP
- Details of any pension apart from state pension that your loved one may have held
- Your loved ones religion
You may also ask for information about the next of kin and the person dealing with the deceased’s estate. You must get the agreement of these people if you are going to provide us with information about them.
The registrar will then complete whats known as a Green Certificate or a Part B form, this will be passed to ourselves and will be used as certification for your loved ones burial or cremation.
We do not need copies of your loved ones Death Certificate and in most cases the “Tell Us Once” system will inform the majority of government bodies keeping the number of Death Certificates
needed to a minimum.
You will be able to buy as many copies of the death certificate as you need. Each certificate will cost £11.
The number of certificates you need to buy will depend on the number of organisations that need to be informed about the death.
Banks, building societies, pension and life insurance companies will all usually ask to see a death certificate, as mentioned government bodies will have been informed via the Tell Us Once System.
You will be able to buy as many copies of the death certificate as you need. Each certificate will cost £11.
The number of certificates you need to buy will depend on the number of organisations that need to
be informed about the death.
Banks, building societies, pension and life insurance companies will all usually ask to see a death certificate, as mentioned government bodies will have been informed via the Tell Us Once System.
Aiding families in times of need for over 100 years
