Thank you Sue so much for your caring professionalism at such a difficult time.  You helped me cope with everything that needed to be done and made me feel nothing was too much trouble.  I shall always be grateful for your calm tone and quiet confidence which helped enormously and made our Mother’s funeral service seem effortless and dignified.  So thank you to all involved for giving our Mother the send off she deserved.

Adrian we felt we had to write to you commending your professional and sensitive conduct for Aunt’s funeral service.  The situation for us as distant relatives but with having the responsibility for her funeral arrangements was made easier by your management.  Furthermore,  we would like to say a huge thank you to Sue, your sister, for the floral tributes both on the coffin and for us.  They were elegant, fresh and considering we only had a phone call the day after visiting you she portrayed our wishes in floral tributes marvellously.  A huge thank you Sue.  We remain extremely relieved that Aunt chose your establishment and sincerely thank you and your colleagues for attending to her so dearly.

My family and myself would like to thank you all for the lovely way everything was arranged for us.  Especially lovely Sue who was so much help before and on the day.  A very difficult time made, l am sure, easier by your help.

Adrian we wish to take this opportunity to thank you all once again for everything you did for Mum before and during her funeral service,  your attention and kindness was very much appreciated.

Sue & Adrian l am writing to thank you and your staff for arranging my Father’s funeral.  You have been so thoughtful and caring in the service you provided and as a family we are so grateful to you for helping us through this sad and upsetting time.  Nothing has been too much trouble and we were so pleased that you were on the end of a phone if we needed you.  Your Father would have been very proud of the professional and empathetic way you are carrying on the business.  Thank you so very much.

Adrian, Sue and staff thank you so much for the care and attention you have given us in the two funerals we’ve had inthe last 18 months.  You all manage to tread the line between empathy and cheerfulness very adeptly,  with thanks from us all.

I just wanted to write and thank you Sue and the rest of your team for making the process of arranging my brother’s funeral such a smooth and stress free process.  Your advice and assistance were really appreciated.  We have moved on to the practical tasks and endless paperwork,  but the memory of the service and your help remain in my mind – thank you again.

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